Refund Policy

At Healer.care, we want every order to be straightforward.

Because medication and health products may be subject to safety and regulatory requirements, orders that have been dispensed, shipped, or delivered may not be eligible for return or refund.

Refunds may be available for:

• Orders and requests cancelled before fulfillment

• Items that arrive damaged or incorrect

• Orders and requests that cannot be fulfilled by Healer.care

If you believe there is an issue with your order, contact Healer.care with your email as soon as possible so we can review it and determine the appropriate resolution.

Refund eligibility may vary depending on the medication, product, order status, and applicable laws.

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Legal Disclaimer

Healer.care is a platform designed to simplify access to reliable medications as a treatment to everyday health concerns and symptoms.

Healer does not replace a doctor, pharmacist, hospital, or other qualified healthcare professional. Information provided through Healer is not a diagnosis or a substitute for professional medical advice.

Medication availability, eligibility, ordering, dispensing, and delivery are subject to applicable laws, regulations, pharmacy requirements, and clinical review where required.

If you are experiencing a medical emergency or severe or worsening symptoms, seek immediate medical attention or contact emergency services.

Healer.care reserves the right to decline, modify, or cancel an order where required for safety, clinical, regulatory, or legal reasons.​

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